• High complexity to manage a single unified account opening process across multiple products
• High degree of rule driven interactions between people and systems
• Complex multi-step processes involving people playing
  different roles – interchanging data between multiple systems
• Frequently changing business processes and rules

SRA offers end-to-end account opening solution, from data capture to verification that reduces the time taken to open a new account for the customers, let it be any account - deposit, loan, cards, etc. Our solution has an integrated workflow engine that defines the process, routing and approval mechanism enabling timely action and approval from the bank staff. The solution also enables banks to lower their operational costs by eliminating the redundant processes that will otherwise increase the cost.

• Centralized transaction from customer interview to actual account origination
• Single interface for credit and identity verification
• Rules based workflow for approval
• Greater revenue growth with lower operational costs
• Workflow based rules can identify target customer for cross selling of products
• Compliance with KYC norms