SRA's PROOF provides process enabling for an Oldest Joint Stock Bank in India.

About Customer

The client is the Oldest Joint Stock Bank in India with around 150 branches country wide. The client accepts deposits and offers international banking, education loans, housing loans and other facilities to its customers.

Key Objective

• Automate Document Centric Front office operations
• Document enable Core Banking System
• Centrally store and secure documents to avoid tampering during operations

Challenges

• Loosely coupled Integration with Core Banking System
• Manage document and collaboration across various branches country wide.
• Bandwidth limitations
• Document Security
• Document Versioning and backlog conversion

SRA's Approach

SRA studied the manual process currently followed and provided a process map of “As-is” process. Based on the process map, Client and SRA jointly arrived at “To-be” process, on formal acceptance of the process it was rolled out to pilot branches and then incrementally being rolled out to other branches across the country.

Benefits

• Effective Pre-process automation
• Document enabling Core Banking System
• Effective collaboration
• Decentralized Electronic document Audit